Dave Young here with a Peace Story on managing conflict by being mindful that you should always match your message to your body posture. After all, it’s not what you say but how you say it.
This story from my time in the Marines illustrates this thought well.
When other people were having problems controlling the crowd, we were able to avoid conflict by remaining composed both in our posture and tone of voice. Can you imagine the trouble that could have been avoided if everyone was able to maintain this visual/tonal harmony?
I hope this Peace Story helped you to understand how vital it is to match the message to the messenger in order to manage conflict and even avoid it.
Dave Young, Director – Arma Training