Effective Communication in the Midst of Stress


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Verbal aggression is at an all-time high; it doesn’t matter if you’re an adult or youth. It can damage relationships, wreck careers and eat away at a person’s soul.

You can hardly escape the dysfunction: politics are flat-out rude. Television characters are mean. The workplace is full of sharks and even on the playground, kids are more aggressive than ever before.

Even our most casual interactions threaten to escalate into violence (think “road rage”). In our dog-eat-dog society, people are wrapped up too tight.

Your responses – to even the most insignificant encounters – must be planned, practiced and finely tuned.

Being too timid or too aggressive will lead to troubles. You’ve got to get it just right.

Your response is ultimately what will make or break a situation.

Having the right response can accomplish three things: 1) You can calm down potentially ugly situations, 2) You can control your own anger 3) You take your ethics to the next level by protecting others, too.

Think of it this way: The only fight you’re guaranteed to win is the fight you never have.

That’s the goal of the Verbal Defense & Influence personal and professional development programs we’ve been providing for the past 28 years. To learn more, please submit the form below and someone will get back to you shortly.





Confidence in Conflict Book