Effective Communication in the Midst of Stress



We offer a wide range of workshops, presentations and trainings to meet your organization or agency’s needs. To read about our specialized trainings for your professional field, select your field from the menu on the right.


Our One Day (8-hour) Workshop will provide you with an overview of Verbal Defense & Influence.  Only have a few hours?  We can break down the topics that are most important to you and your team and hone in on the skills they need to be better communicators.

2.5 Day Practitioner Course

This 2.5-day course will certify participants as a practitioner of Verbal Defense & Influence.  More than just a workshop, this program walks you through all of the skills you need to successfully navigate stressful situations.


We are constantly working to bring quality communication training to you via the internet in both live and static environments.

Instructor Certification Program

This four and a half-day course, with some required pre-work, will certify you to teach Verbal Defense & Influence to others within your organization.  This training is ideal for large organizations who want to want to have a certified instructor on staff.



Confidence in Conflict Book