Effective Communication in the Midst of Stress


Sign up for our Verbal Defense Tips!

By submitting the form, you acknowledge that you will also receive our weekly email newsletter featuring strategies that address the spectrum of human conflict!

Creating tactics to manage special needs issues

Senior Officer Joel Lashley is a Crisis Management and Defensive Tactics Instructor who has worked as a public safety professional for over 25 years, including 18 years of service in the health care setting. He also co-developed a program for managing the challenging behaviors of children, adolescents, and adults with autism and other cognitive disabilities for police officers, corrections officers, and healthcare providers.

Joel leads the training program for hospital, clinical and social outreach staff in clinical violence management at Children’s Hospital of Wisconsin in Milwaukee, the only level-one pediatric trauma center in the region.  Joel is a trainer, program developer and consultant on forensic patients, behavioral restraint, and special needs clients and subjects. He has trained nursing, clinical, social work, psychiatric, education, law enforcement and other public safety professionals, in the management of clients in crisis and those with cognitive disabilities. He has consulted to healthcare systems, school districts, police departments, and crisis management companies.

Joel is a certified instructor for Interventions for Patients with Challenging Behaviors®, Principles of Subject Control (POSC®), and Verbal Defense & Influence. Joel has developed models for the management of forensic patients or ‘patient prisoners’ in the clinical setting.



Confidence in Conflict Book